Privacy policy

1. Objective and scope of the Design and Production Policy:
VOPOTO attaches the greatest importance and care to the protection of privacy and Personal Data, as well as compliance with the provisions of the applicable Legislation.

Regulation (EU) 2016/679 of April 27, 2016 relating to the protection of individuals with regard to the Processing of Personal Data and the free movement of such Data (hereinafter “GDPR”) states that the Data of a personal nature must be processed lawfully, fairly and transparently. Therefore, this confidentiality policy (hereinafter the “Policy”) aims to provide you with simple, clear information on the Processing of Personal Data concerning you, in the context of your browsing and operations carried out on our site. Internet.

2. Data Controller
As part of your activity on the VOPOTO site, we collect and use Personal Data relating to you, natural persons (hereinafter “Data Subject”).

For all processing, the VOPOTO site is the entity which determines the means and purposes and which thus acts as Data Controller within the meaning of the regulations applicable to personal data and in particular EU Regulation 2016/679 relating to the protection of individuals with regard to the Processing of Personal Data and the free movement of such Data (hereinafter “GDPR”).

Behdin EI - the owner of the VOPOTO site - is an Individual Company with its head office located at 14 Lot Serre Paradis 13320 Bouc-Bel-Air, its registration number in the Aix-en-provence Trade and Companies Register ( RCS) is 981262405, the President of the company is Behdin Kayghobaad.

3. What Personal Data do we collect and how?
By using our website, you provide us with a certain amount of information about you, some of which is likely to identify you (“Personal Data”). This is the case when you browse our site, when you fill out online forms or when you create an account.

The nature and quality of the Personal Data collected about you varies depending on the relationship you have with VOPOTO. These data are as follows:

  • Identification data (surname, first name, date and place of birth, telephone number, postal address, email address, account/bank card number
  • Connection data (IP addresses, logs, terminal identifiers, connection identifiers, timestamp information)
  • Internet data (cookies, trackers, navigation data, audience measurements)
  • Account creation data (email address, title, first name, last name, birthday, customer group, registration source, associated turnover, subscription date, last modification date)
  • Data processed in the event of registration via other blocks (email address, source of registration, subscription date, last modification date)
  • Contact form submission data (email address, attached file, request message, request date, user request history)

Each form on the site limits the collection of Personal Data to what is strictly necessary and indicates the objective(s) of collecting this Data.

The Data essential to the management of your request is indicated by an asterisk on each form. If you do not complete these mandatory fields, VOPOTO will not be able to respond to your requests and/or provide you with the requested services. Other information is optional and allows us to better manage your request and improve our communications and services to you.

4. Why do we collect your Personal Data and how?
We collect your Personal Data for specific purposes and on different legal grounds.
On the legal basis of the legitimate interests of VOPOTO, your data is processed for the following purposes:

- Allow the user to connect and/or order via their user account:

  • Receiving orders from users via a back office
  • Storing user orders
  • Statistical monitoring of the commercial activity of the merchandising department

- Management of first level requests from different users:

  • Receiving requests electronically
  • Storing user orders
  • Assistance in managing the activity of the public relations department and webmasters
  • Statistical monitoring of the activity of the public relations department

- Prevention and fight against fraud

- Accounting management

- Proper functioning and permanent improvement of the site:

  • Production of commercial statistics or performance measurements of deployed communications, audience measurements
  • Improved navigation on the Site
  • Adaptation of the presentation of the Site to your terminal

On the legal basis of the consent of VOPOTO users, your data is processed for the purposes of carrying out commercial prospecting operations:

  • Sending targeted or non-targeted commercial communications (news and commercial offers, management of newsletter subscriptions);
  • Contact you to give you the opportunity to finalize your purchases following an order not validated or abandoned on the Site;

Based on your consent, your data is processed to carry out B2C commercial prospecting operations. You have the option to withdraw your consent at any time via an unsubscribe link at the end of the prospecting message.

If you have not objected to receiving commercial offers from us for our products or services similar to those you have already purchased/receiving information for non-commercial prospecting, you have the possibility of doing so later via a unsubscribe link at the end of the prospecting message.

5. Do we share your Personal Data?
Your data is intended for authorized VOPOTO employees responsible for the management and execution of contracts and legal obligations, depending on the purposes of collection and within the limits of their respective responsibilities. They may be transmitted for certain tasks linked to the purposes, and within the limits of their respective missions and authorizations, to the following recipients:

Group entities in the context of a potential outsourcing of activity to another entity of the group
Internal recipients (sales department, human resources, communication, administrative
Subcontractors we use to carry out a set of operations and tasks, on our behalf
Commercial partners only when you have expressly consented to this via a check box on our Data collection forms; as well as via the button to accept advertising and/or social network cookies
Persons or organizations able to obtain the communication of data under a legislative or regulatory provision
We do not sell your Data.

6. Are your Personal Data transferred to Third Countries?
VOPOTO strives to keep Personal Data in France, or at least within the European Economic Area (EEA). However, it is possible that the Data we collect when you use our platform or as part of our services may be transferred to other countries. This is for example the case if some of our service providers are located outside the European Economic Area. In the event of a Transfer of this type, we guarantee that it is carried out:

  • Towards a country ensuring an adequate level of protection, that is to say a level of protection equivalent to what European Regulations require
  • Within the framework of standard contractual clauses
  • Within the framework of internal company rules

7. How long do we keep your Personal Data?
We keep your Personal Data only for as long as necessary to achieve the purpose for which we hold this Data, in order to meet your needs or to fulfill our legal obligations. Shelf lives vary depending on several factors, such as:

The needs of VOPOTO’s activities
Contractual requirements
Legal obligations
Recommendations from supervisory authorities
The retention periods for your Data are as follows:

PURPOSE

THE DURATION OF THE CONVERSATION

Allow the user to connect to their User Account to find their billing data.

X years from date of purchase

Management of first-level requests from various VOPOTO users via the contact form.

X years from last contact

Sending targeted or non-targeted commercial communications (news and commercial offers, management of newsletter subscriptions)

Until the unsubscribe date (via the unsubscribe link in the newsletter)



8. How do we ensure the security of your Personal Data?
VOPOTO is committed to protecting the Personal Data we collect, or what we process, against loss, destruction, alteration, unauthorized access or disclosure.

Thus, we implement all appropriate technical and organizational measures, depending on the nature of the Data and the risks that their Processing entails. These measures must make it possible to preserve the security and confidentiality of your Personal Data. They may include practices such as limited access to Personal Data by authorized persons, due to their functions, pseudonymization or even encryption.

In addition, our practices and policies and/or physical and/or logical security measures (secure access, authentication process, backup copy, software, etc.) are regularly checked and updated if necessary.

9. What are your rights?
The GDPR provides Data Subjects with rights that they can exercise. Thus are planned:

Right of access (check the accuracy of the data concerning them)
Right of rectification (correct incorrect data or complete certain information)
Right to erasure (remove the risk of seeing an individual lastingly affected by a reference concerning them, whether this is present online by their own doing or that of a third party)
Right to limitation of processing (prohibit the use of certain data during the period for examining the request made)
Right to portability (recovery of data for personal use or to transmit them to another online service which may offer new services, or to change platforms while retaining existing history)
Right of opposition (oppose at any time, for reasons relating to your particular situation, to the processing of your data for the purposes of prospecting and profiling linked to this prospecting)
To this end, VOPOTO has implemented a procedure for managing the rights of Individuals in accordance with the requirements of the applicable Legislation. This procedure establishes:

The standards to be respected to ensure transparent information for Data Subjects
Legal requirements that must be respected
The authorized means of submitting a request for each right, according to the category of Data Subjects
Business processes to process these requests in accordance with the above requirements
The parties involved in these processes, their roles and responsibilities
You can exercise these rights or ask any questions relating to the management of your personal data by VOPOTO by contacting:

Via the contact form
By mail to the following address:
Behdin EI
14 Lot Serre Paradis 13320 Bouc-Bel-Air

When you send us a request to exercise a Right, you are asked to specify as much as possible the scope of the request, the type of right exercised, the Processing of Personal Data concerned, and any other useful element, in order to facilitate the examination of your request. In addition, in case of reasonable doubt, you may be asked to prove your identity.

You also have the right to refer any complaint relating to the way in which VOPOTO collects and processes your data to the Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.

10. Updating this Privacy Policy
This Privacy Policy may be regularly updated to take into account changes in the Regulations relating to Personal Data.

Date of last update: November 17, 2023

This is an automated translation. The French text is the main reference for all applicable usages.