Terms of service

WELCOME
We are pleased to welcome you to the VOPOTO Website (hereinafter the “Site”), the official online store of products for all travelers.

We ask that you please take the time to carefully read the following Terms and Conditions (hereinafter “Terms and Conditions”). Unless expressly stated herein, the relationship between Behdin EI - the owner of the VOPOTO site - and its users is exclusively governed by the Terms and conditions below, which are deemed to have been read and accepted by the user. If you do not agree to all of the following Terms and Conditions, please do not use the Site.

At any time when you use particular services or purchase products from this Site, you may receive additional guidelines, rules and regulations that apply to such services and products, all of which are incorporated by reference into the these Terms and Conditions and which will apply to your use of the Site.

VOPOTO may modify the Terms and Conditions at any time by posting the modification in question on the Site. Any use by you after the modification has been posted constitutes acceptance of the terms as modified.

IDENTIFICATION
Behdin Entreprise Individual is the owner of the VOPOTO site.

You can contact Behdin EI as follows:

• Tel: + 33 695888137
• Email: info(@)vopoto.com

You can read more information in the Legal notice page.

CONTENT ACCURACY
VOPOTO uses its best efforts to keep the information presented on the Site up to date. However, it is not possible to guarantee the complete absence of errors on the Site. The information and other materials published on this Site may contain inaccuracies or typographical errors. The weights, dimensions and volumes of the products are only indicated approximately. We have made reasonable efforts to ensure that product information is accurate and to present the colors of our products as accurately as possible. However, we cannot guarantee that the presentation on your screen will accurately reflect the color of the product when delivered. Changes are regularly made to the information appearing on the Site, without you having to be notified. VOPOTO reserves the right to modify the Site at any time, at its sole discretion. VOPOTO does not guarantee that the functions contained in the Site or that any material or content appearing therein will not be interrupted or error-free, that defects will be corrected, or that the Site or the server which provides access to it will not do not contain viruses or other harmful components. VOPOTO bears no responsibility for the use of the Site, including, but not limited to, the content and any errors appearing therein; however, this exemption does not cover VOPOTO's obligation to put the consumer in a position to know the essential characteristics of the good before concluding the contract in accordance with article L.111-1 of the Consumer Code.
Cabin and Carry-on Baggage Restrictions: While we make every effort to ensure that items presented as cabin/carry-on baggage comply with current airline restrictions, we cannot be held responsible if an airline applies other standards for boarding, or if airlines or airports change their restrictions.



RIGHT OF WITHDRAWAL
The right of withdrawal does not exist for the supply of goods made to the consumer's specifications or clearly personalized.
Right to retract
You have the right to withdraw from this contract without giving any reason within seven days.
The seven-day period expires seven days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the goods, or if it concerns a contract for several goods ordered from means of a single order and if these goods are delivered separately after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last good.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous declaration (for example a letter sent by post or email).
We will immediately communicate to you an acknowledgment of receipt of the withdrawal on a durable medium (for example by email).
For the withdrawal period to be respected, it is sufficient for you to send your communication relating to the exercise of the right of withdrawal before the expiration of the withdrawal period.

Effects of withdrawal
In the event of your withdrawal from the contract we will refund all payments received from you, including delivery costs (except for additional costs arising from the fact that you have chosen, where applicable, an alternative delivery method). than the less expensive standard delivery method offered by us) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from the contract.
We deduct the depreciation of the property resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this property.
We will reimburse using the same payment method that you used for the initial transaction; unless you expressly agree to a different means; in any case, this reimbursement will not incur any costs for you.
Please do not return goods to us other than as provided in the returns procedure.
Your liability is only incurred with regard to the depreciation of the goods resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of the goods.



LIMITATION OF LIABILITY
The company will use all reasonable efforts to ensure that the Site operates without interruption and is error-free. We also strive to protect the Site from computer viruses and other malicious software (“malware”). Given the nature of these dangers and the Internet, it is your responsibility to take the necessary precautions and measures to protect your computer and your system, your use of the Site and the information relating to it being exclusively yours. own risk.
We cannot be held responsible for the use or inability to use the Site, its content or any link to another website, or the performance of products purchased on the Site. To the maximum extent permitted by law we will not be liable for (i) any damage/loss which has not been caused by any breach by us, or (ii) any (commercial) loss (including but not limited to limit the loss of profit, time, income, data), or (iii) any indirect or consequential loss not foreseeable by both parties when you started using the Site.
Our entire liability under the sales agreement will not exceed the purchase price of the products concerned.
These Terms and Conditions do not affect your statutory rights.


GUARANTEE
(a) Legal guarantee:
Consumers have the right to the legal guarantee of conformity. This covers non-conformity of the goods at the time of delivery. The seller undertakes to replace or repair the goods concerned (or parts of said goods) at its own expense. The seller reserves the right to exchange the item if the repair costs are disproportionate, or if repair is impossible. The consumer is obliged to prove that defects which appeared after a period of seven days from delivery were already present at the time of delivery.
(b) Commercial guarantee:
VOPOTO also offers an additional commercial guarantee on certain products. For further details on this warranty, please refer to the warranty card and/or the Site. Guarantee is an option that only a few will be able to use. Any guarantee will increase the price for everyone while only a few will use it. Therefore, instead of guaranteeing, we focus on low prices. It will be a benefit for everyone.


Question, COMPLAINTS, COMMENTS OR CONTACT
For any questions, please contact info(@)vopoto.com.

USE LIMITATIONS AND INTELLECTUAL PROPERTY RIGHTS
All brand names, product names and titles used on the Site are trademarks or trade names of Behdin EI or trademarks of third parties or trade name holders. You are not authorized to use or reproduce trademarks or trade names if doing so may constitute an infringement of the rights of their owners. The entire design of the Site, texts, documents, films and other services as well as their selection and arrangement and any other material appearing on this Site are protected by the copyright of Behdin EI or its suppliers . You are only authorized to electronically copy and print portions of the Site to the extent necessary for the purposes of placing an order, or in connection with using the Site to make purchases. You are not authorized to make any other use of the information and materials appearing on the Site, including their reproduction for purposes other than those mentioned above, their modification, their distribution or their (re)publication. If you wish to use materials and information contained on this Site, you are required to obtain prior written permission from Behdin EI.



USE OF INFORMATION AND SUGGESTIONS FROM YOU ABOUT THE SITE
If you provide to VOPOTO or post any materials, information, suggestions or comments to the Site through the Site about this Site, the manner in which VOPOTO conducts its business, or the operation of the Site, VOPOTO will reserves the right to use any such material, information, suggestions or comments in its sole discretion without compensation or credit to you. You hereby grant Behdin - the owner of the VOPOTO site - a non-exclusive, perpetual, worldwide right, free from the payment of any compensation, to use and publish, in whole or in part, the information and material in question. However, VOPOTO's use of information allowing you to be identified (such as your name, address, social security number and telephone number) will be governed by the Site's privacy regulations.



USING YOUR SUGGESTIONS TO VOPOTO ABOUT NEW PRODUCTS, FEATURES OR PROCESSES
(a) No such submission will in any way establish a relationship of trust or place VOPOTO in the position of having received in trust any such submission and VOPOTO incurs no obligation to treat or maintain such submissions as confidential .
(b) VOPOTO has the right to retain any material submitted to it, to make copies of it and to keep it in its files.
(c) no obligation shall be imposed upon VOPOTO, nor may be inferred from receipt of review of the Submitted Materials, unless and until a formal written agreement is executed by VOPOTO and you ; in such a case, VOPOTO's obligations will be only those expressly set out in this written agreement.


REGULATIONS RELATING TO THE PROCESSING OF PERSONAL DATA
We value your privacy and want to be sure that you are informed and agree to how we may use your personal information. You can find our regulations regarding the processing of personal data on the relative page. By placing an order on the Site, you authorize the collection, use and transfer of your personal data within the framework of the provisions of the regulations regarding the processing of personal data.

Updated 27 Nov. 2023

This is an automated translation. The French text remain the principal reference for any usage.